Feedback

Resident Survey

1. At which YES program did you stay?
Nundah
Sandgate
Windsor

2. How long ago were you associated with us?
Two weeks or less
Two weeks to one month
One month to three months
More than three months
More than six months
More than a year

3. How long did you stay?
A week or less
A month or less
One month to three months
Three to six months
Six months to a year

4. How did you find out about the service?
From a friend
From Centrelink
From school
From a youth outreach service
From another accommodation service
Other (please specify)

5. How was the actual space? (tick as many as you like)
Decent
Daggy
Cramped
In the middle of nowhere
Couldn't stay there
Comfortable
Uncomfortable
Didn't want to leave
Easy to find
Close to transport
Roomy
Your thoughts on how we may improve:

6. How were the guidelines & rules? (tick as many as you like)
They made sense
There weren't enough
They helped me feel safe
They were too flexible
Supported my personal choice
I had no problems
They were too restrictive
They weren't age appropriate
There were too many
Your thoughts on what could be different:

7. How were the workers? (tick as many as you like)
Treated people differently
Need to find different work
Fun to be around
Treated me with respect
I liked some of them
Were fair
Didn't relate to me
Supportive
Seemed concerned
Caring
They were awesome
Explained things well
Your thoughts on what we could do better:

8. In what areas did we help you? (tick as many as you like)
To get in school
Helped with Centrelink
Cooking
Somebody to talk to
To set some goals
Helped me feel better about myself
Conflict resolution
Getting along with people
To find work
Helped me with legal issues
Didn't help me
Budgeting
Find accommodation
In what other ways could we help you?

9. On a scale of 1 to 10, where 10 is excellent and 1 is bad, how would you rate your stay?
1 - Very poor
2
3
4
5 - Average
6
7
8
9
10 - Excellent

10. Would you recommend us to a friend?

Yes
No

11. Why or why not?

12. If you could change one thing about your experience at YES, what would it be?

Personal Information (optional)
Gender:
Age:
Name:
Email:





© Copyright 2008 Youth Emergency Services
Brisbane Website Development by Kintek